Block ID: #section–hero-page-block_5f995266302e7


Block ID: #section–form-faq-block_5fa15fccccf23
Frequently asked questions
What is included in the 300 euro cost of a surgery?
The operation costs include the inpatient stay including food, the required medical materials, the surgical procedure itself including anesthesia and corona protection measures.
Does the operation cost the same in every country?
The 300 euros are a calculated average of the real costs, which vary from project country to project country.
Why are the costs for a surgery so low?
A key principle of our work is the strengthening of local structures. This means that we can work at local prices. In addition, the work in the project countries is organized independently by our partners. The senior surgeons receive a fee and our partner hospitals usually let us use the medical infrastructure at below the usual market price.
Can I be sure that my donation is put to good use?
Transparency and accountability is very important to us. We undergo a thorough examination by the German Central Institute for Social Issues (DZI) every year. We have been certified with the DZI donation seal for responsible handling of our donations income continuously since 2012.
Can I cancel my recurring donation at any time?
A recurring donation is particularly valuable for us, because it gives us a regular income that reduces the uncertainty we have to take into account in our planning. With as little as 25 euros a month, you make a life-changing surgery possible for a child – every year. But of course you can cancel this commitment at any time. You can either simply stop a standing money transfer order that you have set up with your bank. Or, if you have given us a direct debit mandate to collect your donations, you can revoke it at any time. A message to us, sent through whatever channel – email, phone, physical mail -, is all it takes.
When do I get my donation receipt?
We always automatically send out all donation receipts to our donors in January of the year following the donation. Donors who donate several times a year will receive a single collective receipt at this date, on which all donations are receipted for declaration to the tax office. This reduces our administrative effort and thus the costs. Donations of up to 300 euros do not necessarily require a donation receipt to be tax deductible. The German tax office accepts the account statement or PC printout for online donations as simplified proof of donation. If you do not live in Germany, please inquire about the applicable regulations in your location.
Your contact
Ulrike Claassens